Sheraton Hanoi Hotel

$$$$||View on mapHanoi, VietnamK5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam|
9.1
Perfect
|75 photos
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Rooms and Guests2 Guests, 1 room
Sheraton Hanoi Hotel
K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam·View on map
$$$$
Overall Score
Perfect
9.1Perfect
Staff9.4
Comfort9.3
Cleanliness9.2
Facilities9.0
Location8.8
Who stays here
Couples27%
Business25%
Families21%
Solo16%

Overview

Overall Score
Perfect
9.1Perfect
Staff9.4
Comfort9.3
Cleanliness9.2
Facilities9.0
Location8.8
Who stays here
Couples27%
Business25%
Families21%
Solo16%

5-star lakefront hotel with a 2022 Tripadvisor Travelers' Choice Best of the Best award in Hanoi's Tay Ho district.

Rooms & Suites

Hanoi Sheraton offers 299 spacious rooms, including 16 suites with direct views of West Lake. The Sheraton Club Lounge on the 17th floor provides complimentary breakfast and evening hors d'oeuvres with lake views. Newly renovated rooms include smart toilets and abundant power outlets.

Dining & Lounges

Sheraton Hotel Hanoi operates four dining venues: Oven D'or for international buffets, Hemispheres Steak & Seafood Grill for fine dining, and the Lobby Lounge for light meals and afternoon tea. The Sheraton Club Lounge adds a daily breakfast buffet and evening cocktails with canapés. Themed dinner nights and a kid-friendly buffet are also available.

Wellness & Recreation

The hotel's wellness center includes a 24-hour fitness center, sauna, hot tub, and an outdoor swimming pool. Spa services cover body treatments, facials, massages, and yoga classes. Tennis courts, billiards, and bicycle rental are also on site.

Business & Events

Sheraton Vietnam Hanoi has flexible event spaces for business meetings and social gatherings, with a business center and meeting/banquet facilities. The hotel provides a 24-hour front desk, concierge service, currency exchange, and airport shuttle. Professional staff assist with local recommendations and tour desk services.

Location & Local Access

The hotel sits in Tay Ho, a 10-minute drive from Hanoi's Old Quarter and near Hoan Kiem Lake, Hanoi Opera House, and the Water Puppet Theatre. The area is surrounded by expat communities, cafes, and local amenities. Guests can walk to West Lake and enjoy the quiet neighborhood.

  • Location: 10 minutes from Hanoi's Old Quarter, near West Lake
  • Rooms: 299 rooms, 16 suites with West Lake views
  • Dining: 4 restaurants, including Hemispheres Steak & Seafood Grill
  • Wellness: 24-hour fitness center, spa, outdoor pool, sauna
  • Recognition: 2022 Tripadvisor Travelers' Choice Best of the Best
  • Club Lounge: Complimentary breakfast and evening hors d'oeuvres with lake views
  • Business: Flexible event spaces and business center
Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
Wireless internet is available in the entire hotel for free.
Other information
Breakfast
A full breakfast is served at the price of VND 559075.0 per person. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
English, Dutch, Japanese, Chinese, Korean, Vietnamese
Building
Year renovated:2011
Number of floors:18
Number of rooms:307
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Club Club Level King Room
  • Max:
    3 persons
  • Bed options:
    1 King Size Bed2 Single beds
Presidential Club Level King Suite
  • Max:
    2 persons
  • Bed options:
    1 King Size Bed
Ambassador One-Bedroom Club Level King Suite
  • Max:
    2 persons
  • Bed options:
    1 King Size Bed
Show 18 more room typesLess

Facilities

Main facilities

Wi-Fi
Free parking
Baggage storage

Baggage storage

Locker room

24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Welcome drink

Snack bar

Shuttle

Airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Seasonal outdoor pool

Sports & Fitness

  • Fitness center
  • Tennis court
  • Pool tables
  • Yoga class
  • Sports trainer

Services

  • Airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Seasonal outdoor pool
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Facial
  • Treatment room
  • Beauty treatment
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show all facilitiesHide facilities

Essential information about Sheraton Hanoi Hotel

💵 Lowest room price 109 US$
📏 Distance to center 2.2 mi
✈️ Distance to airport 13.6 mi
🧳 Nearest airport Noi Bai International, HAN

Location

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam
Address
The address has been copied.
K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam
Map view
K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam
  • City landmarks
  • Nearby
  • Restaurants
Gallery
Hanoi Design Center
100 yd
Restaurant
Oven d'Or Restaurant
100 yd
Restaurant
Salt n' Lime
100 yd
Restaurant
Hemispheres Steak & Seafood Grill
100 yd
Restaurant
Bar Deja Vu
100 yd
Restaurant
Maison de Tet Decor
100 yd
Restaurant
Batavia Restaurant & Cafe
100 yd
Restaurant
Dieu's Cuisine
100 yd
Restaurant
Cafe du Lac
100 yd
Restaurant
Vine Restaurant & Wine Bar
100 yd
Restaurant
Kobala Bar Events Rooftop
100 yd
Restaurant
Dalcheeni
100 yd

Reviews of Sheraton Hanoi Hotel

The essence·from guest reviews·past 2 years

We read 268 guest reviews so you don’t have to

One honest summary, pulled from every verified stay—no scrolling through hundreds of reviews.

Guests say: exceptional stay
rated 9+
4.5/ 5
61 reviews
9.1/ 10
85 reviews
4.4/ 5
104 reviews
8.3/ 10
18 reviews
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Rooms and Guests2 Guests, 1 room